Greece Delivery
We are pleased to offer complimentary delivery within Greece. You will receive the tracking number of your order as soon we hand it over to our courier partner.
European Union Delivery
We are pleased to offer complimentary delivery to Europe on orders over €1000.
On orders under €1000, deliveries to European Union cost €25.
International Delivery
We are pleased to offer complimentary international delivery on orders over €1500.
On orders under €1500, international deliveries cost €50.
Your jewelery will be delivered fully insured by our expert couriers and will arrive beautifully gift wrapped, packaged in a discreet box.
Please be aware that all deliveries need to be signed for, and photographic ID may be required. If you are not available at the time of delivery, our courier company will leave a note and you will be able to reschedule your delivery for a more convenient time.
Duties & Taxes
We include the cost of taxes and duties in your order, so you won?t need to pay any additional fees if you are located within any of the following countries:
Greece, Cyprus, UK, Denmark, Latvia, Slovenia, Germany, Netherlands, Czech Republic, Italy, Slovakia, France, Malta , Ireland, Romania, Finland, Luxembourg, Sweden, Belgium, Hungary, Portugal, Estonia, Lithuania, Spain and Austria.
If you select a country outside of the above, the price you pay on our website will exclude all relevant import duties and sales taxes. As the recipient of the order, you must instead pay these duties and taxes directly to our courier to release your order from customs. As we are unable to advise the exact amount, we recommend contacting your local customs office or tax authority before placing an order.
For all orders you assume all risk of confiscation en route. If customs should confiscate or return the merchandise to us, you are still responsible for all shipping charges including return shipping charges.
Returns
If you are not completely satisfied with your purchase we will be happy to offer you an exchange. To return your goods, you must do so within 7 calendar days of receiving your order. In order to accept a return, all items must be in perfect unspotted condition. After the return has been accepted you will be credited the amount of the order which you can use to buy something else within 1 month.
Please note, to return sale items will incur a €5 return fee, this will be deducted from your return credit.
Please follow the steps below to return you item:
- All items must be in pristine condition.
- Email us at sales@annamariabeleniotis.gr to arrange the return. This must be within 7 calendar days of receipt of your order. Our contactable hours are 10.00 – 18.00 Monday to Friday.
- Complete your details on the returns form and return with the goods.
- All items must be returned in their original packaging using the courier service that shipped your item.
Faulty Items
Faulty items will only be accepted if the goods are delivered to the customer damaged or there is a manufacturing fault within a period of 3 months after delivery. All items returned as faulty will be inspected and any items deemed to be subject to fair wear and tear will not be accepted as faulty.
We are only able to exchange faulty items for the same item subject to availability. To return a faulty item, please follow the steps above.
Refunds
Refunds are not accepted.
