1 General
Anna Maria Belenioti, is responsible for processing the personal data of the visitor / customer and controls the processing of their data on the web pages of services of www.annamariabeleniotis.gr. Additionally she is responsible for informing the visitor / customer and the visitor / customer acknowledges that they are aware of the following:
1.1.1 For the processing of its data as described below, www.annamariabeleniotis.gr relies on the following legal bases:
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- Execution of contract: In order to achieve the purposes of this contract, namely so that the visitor / customer can complete his/her orders on www.annamariabeleniotis.gr it is necessary to process the personal data provided by the visitor / customer during the placement of his/her order in the order registration form and the recording of his transactions. The purpose of this basic data processing is the completion of the specific order, the communication with the customer and the sending of informational messages regarding the stages of the order’s completion, providing clarifications related to the order and in general the information about purchases that they have carried out, the delivery of the order at the place of choice of the customer, the confirmation and identification of the customer in every necessary case and the information about the existing stock at www.annamariabeleniotis.gr.
In addition, we reserve the right to regularly inform the member by means of telephone, mail, e-mail, mobile phone message (SMS) or any other appropriate means of communication in their contact details, that have been legally acquired, during the process of registration at www.annamariabeleniotis.gr for our products and services in the context of our transactional relationship (article 11 par. 3 of law 3471/2006) and provided that the registered member does not object to this communication. This information may include information about our products and / or offers and / or contests, communication to conduct research to improve our products and services for our members as well as other promotions for similar purposes. - Legal interests: Some form of processing of personal data is necessary to improve our services, to detect fraud or misuse by the members as well as to safeguard our legal interests.
- Consent – Consensus: The customer is invited to give their specific, clear and free consent to the personalized analysis of the consumer behavior of the registered customer in order to send them commercial communication with personalized offers regarding our products or services depending on their preferences with or without human intervention so that the registered user-client can receive personalized updates and offers from us that will best suit their profile and preferences.
- Execution of contract: In order to achieve the purposes of this contract, namely so that the visitor / customer can complete his/her orders on www.annamariabeleniotis.gr it is necessary to process the personal data provided by the visitor / customer during the placement of his/her order in the order registration form and the recording of his transactions. The purpose of this basic data processing is the completion of the specific order, the communication with the customer and the sending of informational messages regarding the stages of the order’s completion, providing clarifications related to the order and in general the information about purchases that they have carried out, the delivery of the order at the place of choice of the customer, the confirmation and identification of the customer in every necessary case and the information about the existing stock at www.annamariabeleniotis.gr.
1.1.2 The member has the right but also the obligation to provide, correct and updated personal data and can, if they wish, notify us to remove them.
1.2 Processing and type of personal data – Visitor / Customer rights – GDPR
1.2.1 Processing of Personal Data: We will process the personal data of the visitor / Customer, as stated by them during the placement of their order in the data entry form, in order to complete their specific order via our online store. The customer has the following option to complete an online order and declare their personal data:
As a visitor: In this case the personal data of the visitor / customer will be kept in our files for thirty (30) days from the completion and delivery of the specific order and their processing will concern exclusively the execution of the sales contract from distance. It goes without saying that the data proving the transaction will be retained for tax purposes (invoice). At the completion of his/her order, we will be able to process his personal data for sending commercial information and promotional messages and / or for the compilation of the user’s purchase profile.
1.2.2 Type of Personal Data: Specifically, the personal data that must be provided by each visitor / customer in order to carry out any transaction through the online store www.annamariabeleniotis.gr and to place orders for our products are the following:
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- Full name.
- Shipping address of the products.
- Billing address of the order (in case it is different from the shipping address)
- Contact telephone number
- Customer’s email address
In the event that a product is requested to be delivered to a third party other than the visitor / customer, the latter acknowledges that they will have full responsibility for informing and the full consent of the person designated as the recipient, for the disclosure of their personal data to us, for the sole purpose of delivering to them, the relevant products and assumes full responsibility for any claims of this person against us.
1.2.3 Data Recipients: For the data that is necessary for the service of each of the above processing purposes and within the responsibilities of each recipient, the recipients of the data of the registered user-client are or may be:
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- Our responsible employees.
- The tax authorities and the banking authorities in case of relevant control.
- External partners providing internet services, warehousing and ordering, call center services, (courier) service or group product shipping, product installation and sales data analysis services, internet and e-commerce service providers and customer service call centers that we work with and which are subject to the specific strict data processing conditions imposed on them by us.
When registering, accessing and / or processing the personal data of the member, our employees and partners fully comply with the provisions of the European General Regulation 2016/679 for Data Protection as well as with the current Greek legislation and jurisprudence regarding the protection of personal data. As a matter of practice, we require from its employees, the maintainers of its website, as well as its third party partners to take all the necessary technical and organizational measures.
1.2.4 Retention Time of Personal Data: The data of the visitor-customer will be maintained and processed until the completion of the specific and up to 90 days later. The customer has the right to request the deletion of their personal data after the order has been carried out by informing the company via telephone or email (info@annamariabeleniotis.gr)
1.2.5 Special Category Data: We inform that we do not collect or require the disclosure of sensitive personal data (special category data) for the needs of www.annamariabeleniotis.gr.
1.3 Transparency Obligation: For any information regarding their data as well as their processing and protection, the client can contact our Data Protection Officer at the email annamariabeleniotis@gmail.com and at the telephone line 6944 4617078 and if they are not satisfied by her answer, they are informed that they have the right to appeal to the competent supervisory authority (Personal Data Protection Authority, www.dpa.gr, 1-3 Kifissias, PC 115 23, Athens).
2 Cookies
Our website makes use of cookies. A cookie is a small file which asks permission to be placed on your computer’s storage. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
